
Your system will then record EndNote as an exception to the security settings and allow you to open it normally, once it has been installed.īefore you leave Curtin University, you can choose to either:.You will now get a message that says “EndNote.pkg” is an app downloaded from the internet.Select Open (it is possible that the installer will now open in a new dialogue box, if this happens, right click and select Open again).Right click on the EndNote installer (if you have not set up right click on your computer, hold down the CTRL key and click).Locate the EndNote installer (it’s most likely going to be in your Downloads folder).The Mac should then show an Open button when you try to download software from the internet.ĮndNote can’t be opened because Apple cannot check it for malicious softwareĮndNote cannot be downloaded because it is from an unidentified developer.Select the ‘App Store and and identified developers’ option.


Security settings - The settings on your computer may prevent you from installing EndNote. It may be a good idea to do this in a different browser so you don’t get a cached version with the same problem. You will need to uninstall EndNote from your computer, and re-download it. Product key - If you receive a message that you need to enter a product key, or that you have started a 30 day trial, something has gone wrong in the download process. If you encounter any problems in Chrome, try downloading with another browser (e.g. Google Chrome - There have been intermittent issues with access to the EndNote download in Student OASIS/Staff Portal when using the Google Chrome browser.
